Verint Earns Industry Accolades for Leading Innovations in Employee Engagement and Workforce Empowerment

Wed Oct 18, 2017

Noteworthy Distinctions for Verint Customer Engagement Solutions Reflect the Value of Real-Time Shared Intelligence

MELVILLE, N.Y., 2017年 10月 18日 — Verint® Systems Inc. (Nasdaq:VRNT) today announced it recently received several honors for innovations in its market-leading Customer Engagementportfolio.The recognition from CUSTOMER Magazine, the Golden Bridge Awards, and KMWorld reflect Verint’s commitment to championing customer engagement as a way to enable organizations to simplify, empower, and deliver effective and timely decisions with real-time shared intelligence.

 

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新闻稿

Verint Earns Industry Accolades for Leading Innovations in Employee Engagement and Workforce Empowerment

Wed Oct 18, 2017

Noteworthy Distinctions for Verint Customer Engagement Solutions Reflect the Value of Real-Time Shared Intelligence

MELVILLE, N.Y., 2017年 10月 18日 — Verint® Systems Inc.(Nasdaq:VRNT) today announced it recently received several honors for innovations in its market-leading Customer Engagement portfolio.The recognition from CUSTOMER Magazine, the Golden Bridge Awards, and KMWorld reflect Verint’s commitment to championing customer engagement as a way to enable organizations to simplify, empower, and deliver effective and timely decisions with real-time shared intelligence.

As expectations for exceptional customer experiences across channels continue to increase, it’s more important than ever for organizations to empower and engage their workforce at all levels.A knowledgeable, productive and motivated workforce is key to delighting customers and achieving meaningful business impact.The following recognition showcases Verint’s leadership in delivering workforce optimization and employee engagement solutions to leading organizations worldwide:

CUSTOMER Magazine’s 2017 Contact Center Excellence Awards

Verint Employee Engagement has been recognized with a 2017 CUSTOMER Contact Center Technology Award for demonstrating innovation, quality and unique features which have had a positive impact on the customer experience.Verint’s employee engagement solutions are designed to help organizations empower employees and enhance workforce effectiveness, while taking a more engaged, empowered approach to service delivery.This 12th-annual Contact Center Technology Award, presented by CUSTOMER Magazine, honors vendors and technologies that have embraced technology as a key tool for customer service excellence.

Golden Bridge Awards “Innovations in Technology” Award

The Golden Bridge Awards for “Innovations in Technology” singles out recipients based on the importance of the innovative features they offer and the benefits of the product, both for organizations and for users.Verint Social Engagement—a solution that helps organizations understand the voice of their customers across social channels by collecting, analyzing and reporting relevant insights gained from a wide range of social media sites, including Facebook, Google+, Instagram, LinkedIn, and Twitter, as well as online forums and messaging sites—received a bronze award.

KMWorld’s 2017 Trend-Setting Products

KMWorld included Verint Workforce Optimization (WFO) in its 2017 list of trend-setting technologies, noting that the technologies on its list “have captured our attention because of their ability to meet business needs by transforming information into insight.”Verint WFO is a unified suite of software and services—including functionality for voice and screen recording, quality management, coaching and learning, workforce and performance management, desktop and process analytics, and robotic process automation—that enables call centers to capture, evaluate, manage and analyze omnichannel customer interactions.

For more information on awards and industry accolades bestowed on Verint and its products, visit:https://www.verint.com/news-events/awards-and-recognition/.

关于Verint Systems Inc.

Verint® (Nasdaq:VRNT) 是 Actionable Intelligence® 解决方案的全球领导者,专注于客户交互优化、安全情报以及欺诈、风险与合规。Today, over 10,000 organizations in more than 180 countries—including over 80 percent of the Fortune 100—count on intelligence from Verint solutions to make more informed, effective and timely decisions.Learn more about how we’re creating A Smarter World with Actionable Intelligence® at www.verint.com.

本新闻稿包含“前瞻性声明”,包括关于预期、预测、观点、机会、规划、战略、判断及与 Verint Systems Inc. 相关的类似声明。这些前瞻性声明并非对未来业绩的保证,它们基于管理层的预期,涉及众多风险、不确定性和假设,任何这些方面均可能导致实际结果与所表达或暗示的前瞻性声明大相径庭。对于这些风险因素的详细讨论,请参阅我们截至 2017年 1月 31日 的财年 10-K 表格、截至 2017年 7月 31日 的季度 10-Q 表格以及我们向 SEC 提交的其他文件。本新闻稿中包含的前瞻性声明是截至本新闻稿发布之日,除法律规定外,Verint 不承担任何更新或修改或为实际不同的结果提供原因的义务。

VERINT, ACTIONABLE INTELLIGENCE, MAKE BIG DATA ACTIONABLE, CUSTOMER-INSPIRED EXCELLENCE, INTELLIGENCE IN ACTION, IMPACT 360, WITNESS, VERINT VERIFIED, KANA, LAGAN, VOVICI, GMT, VICTRIO, AUDIOLOG, CONTACT SOLUTIONS, OPINIONLAB, CUSTOMER ENGAGEMENT SOLUTIONS, ENTERPRISE INTELLIGENCE SOLUTIONS, SECURITY INTELLIGENCE SOLUTIONS, VOICE OF THE CUSTOMER ANALYTICS, NEXTIVA, EDGEVR, RELIANT, VANTAGE, STAR-GATE, ENGAGE, CYBERVISION, FOCALINFO, SUNTECH, and VIGIA are trademarks or registered trademarks of Verint Systems Inc. or its subsidiaries.所提及的其它商标均属其各自所有者的财产。

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