卫生保健
您如何通过提供优质服务平衡激烈竞争和削减预算？
Verint 帮助医疗保健组织和保险公司吸引客户，提高跨渠道服务水平，并降低成本。我们的解决方案和服务可帮助您满足不断发展的计划与法规要求，同时增强交互的合规性和安全性。
Verint 帮助医疗保健组织和保险公司吸引客户，提高跨渠道服务水平，并降低成本。我们的解决方案和服务可帮助您满足不断发展的计划与法规要求，同时增强交互的合规性和安全性。
Discover how Blue Cross Blue Shield Louisiana translated customer insights into action for continuous improvement.
Discover how Guardian dramatically improves capacity and reduces overtime with Workforce Engagement solutions.
Watch how Humana has a more pronounced and positive impact on patients’ lives by using Workforce Engagement solutions.
"Verint Workforce Optimization has helped us create a holistic management and reporting structure across our entire customer service operations—both contact centers and back office—to drive operational efficiencies and improve the customer experience. "
员工参与: Empower your workforce to engage more effectively with customers in the contact center, branch, and back office operations.
Experience Management: 跨渠道分析客户反馈并采取行动，以确定和解决问题并加强交互。
智能自助服务: 使客户能更省力、更迅捷地协助自己。
合规性：Support regulatory requirements in your contact center, financial trading, emergency respond, and other operations.